There are five disclaimer forms that I recommend using when selling cakes through your bakery or home-baking business. Use them only when applicable. They work in tandem with the basic cake contract template, which includes a general disclaimer outlining your cake ordering, cancellation, and refund policies. These five issue-specific disclaimers will arm you against the most common problems and refund scams that occur with large cake orders. They also establish clear and fair policies to help protect your bakery business from liability related to circumstances that fall outside of your control.
Keep your templates on file and use them when appropriate, requesting the customer’s signature and providing them with their own copy for reference.
Most Needed Cake Disclamer Forms
Cake Pickup Disclaimer
Contains cake pickup guidelines and waives your bakery of liability when cakes are transported and set up by the customer. Includes instructions for the customer on how to properly prepare their vehicle for a custom wedding or specialty cake pickup.
Outdoor Cake Display Disclaimer
Guides the customer on how to plan and execute the outdoor display of their custom wedding or specialty cake. Waives your bakery of liability around potential outdoor issues that could adversely affect the cake such as poor weather, un-level ground, or debris/insects.
Custom Cake Flavor or Special Request Disclaimer
When a wedding or specialty cake customer insists on having a specific cake flavor, filling, or finish that is not offered on your regular dessert menu, this form waives your bakery of liability for problems that occur as a result of the change. Since custom flavors or recipes fall outside of the recommended options, you cannot guarantee a quality product. This form protects you from disputes that may come from the type of strong-willed and often difficult customers that make this sort of request.
Dark Cake Colors Disclaimer
For cake orders that involve dark reds, blues, or black colors, which can stain teeth and clothing or affect the cake’s flavor, be sure to use this form. Requests like this may come from customers who want to match their cake’s finish to a particular school color or sports team color that is bold and requires an awful lot of food coloring (such as navy blue). This disclaimer also protects you from liability related to the accuracy of colors like purple, which are harder to achieve with natural buttercreams.
When a customer requests the omission of a specific allergen that you normally use in your kitchen or commercial bakery like wheat or peanuts, trace elements may come in contact with the cake. This form clearly states that customers with food allergies proceed at their own risk when hiring a bakery that does not specialize in allergen-free cakes. The idea is to protect your business from liability in the event that someone experiences symptoms related to an allergy. This is one of the more common cake refund scams so beware.
Design your own or get my packet of disclaimer forms plus an editable cake contract, sales and pricing documents, sketching templates, consultation tricks and more in this bundle:
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